Aatmashakti Green Energy Pvt. Ltd. ("Aatmashakti", "we", "us" or "our") respects your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website https://aatmashakti.group/, fill out an enquiry form, or submit your details through our advertisements on Facebook and Instagram (Meta Lead Ads).

1. Information We Collect

We may collect the following information when you contact us or submit a form:

• Contact details: full name, mobile number, email address (if provided).
• Location details: city, area/locality, or address for site survey and installation.
• Requirement details: your approximate monthly electricity bill, type of property (house, apartment, society, etc.) and solar requirements.
• Technical information: basic data such as browser type, device and pages visited on our website, collected through cookies or similar tools.

2. How We Use Your Information

• To contact you by phone call, SMS or WhatsApp regarding your enquiry.
• To recommend a suitable solar system and share price quotations and offers.
• To schedule site surveys, installation and after-sales service.
• To help you with applicable government subsidy and documentation, where relevant.
• To improve our products, services, website and advertisements.
• To comply with legal and regulatory requirements.

3. Information Collected Through Facebook / Instagram Lead Ads

When you submit a form through our ads on Facebook or Instagram, Meta Platforms shares the information you entered in that form (such as your name, phone number and answers to our questions) with us. We use this information only for the purposes described in this policy. Your use of Facebook and Instagram is also governed by Meta's own Privacy Policy.

4. Sharing of Information

We do not sell or rent your personal information. We may share it only with:

• Our employees and authorised installation/service partners who need it to serve you.
• Government portals, DISCOMs or banks/financing partners, only when required for subsidy, net-metering or EMI processing and with your consent.
• Service providers who help us run our business (for example, CRM, calling or messaging tools), under confidentiality obligations.
• Authorities, when required by law.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure.

6. Data Retention

We keep your information only for as long as needed to respond to your enquiry, provide our services, and meet legal or accounting requirements. After that, it is deleted or anonymised.

7. Your Rights

In accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023, you may:

• Ask to access or correct the personal information we hold about you.
• Withdraw your consent and ask us to stop contacting you.
• Request deletion of your personal information.
• Raise a grievance regarding the handling of your data.

To exercise any of these rights, contact us using the details below.

8. Cookies

Our website may use cookies and similar technologies (including the Meta Pixel) to understand visitor behaviour and show relevant advertisements. You can disable cookies in your browser settings.

9. Children's Privacy

Our services are intended for persons aged 18 years and above. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the "Last updated" date.

11. Contact Us / Grievance Officer